Did you know that Shutt made custom kits for teams and clubs? We didn’t always. It was one of those responding to customer demand things. People kept asking us. So, we obliged.
These days custom kit is a big part of what we do at Shutt. And it’s not just teams and clubs either. Our customers are a varied bunch. We supply tour companies, cycle shops, charity rides, corporates, CTC groups, Facebook groups, and just groups of friends who like riding together in high quality matching kit.
Here’s what some of our customers has to say about why they switched to Shutt and why they love the service and the kit.
Team JRC is a cycling team in Manchester, led by coach James Roberts and former international rider Claire Whitworth.
On selecting Shutt as kit supplier Claire says, “Having looked at several potential kit suppliers for our new team earlier this year, there was no question about choosing SVR based on the samples we looked at - the quality of the materials, the finish and the fit clearly outshone the other options. As a new cycling club and race team, working with a company who could guide and lead us through the design, development and supply of our first team kit, was a priority, and SVR have been supportive in every way, always at the end of the phone or email and ready to answer any questions."
“From our everyday club kit to our top end pro race kit and speedsuit, the range of kit has met every need of our riders in our first year, with plenty more options for us to add in as we develop and grow the club. Being able to try and see just about everything before setting up the orders was fantastic as it allowed us to choose the best range for our members.”
Abingdon Race Team (ART) are a British Cycling affiliated club based in Abingdon, Oxfordshire. Racers compete predominantly in open road and races.
ART’s Adam Whitfield said of working with Shutt, “We've made three orders with Shutt over the last 12 months having decided to move from a nationally recognised brand to something more personal. The quality of the Proline kit that we order is easily as good if not superior to the previous manufacturer and has been worn in a whole host of conditions during our most successful season to date. There's a good range of kit at two price brackets which our riders appreciate and having an online 'shop' for individuals to order has made life so much easier for everyone.
Based on the quality, ease of ordering and personal service we have with Shutt I can't see us looking at other manufacturers. For any club or team looking for high quality kit at a good price that (so far) has been delivered ahead of schedule then there really wouldn't be a need to look any further. It's been great to work with the team there and we look forward to it continuing.”
Chris Falcke, president of the Royal Marines Association Cycle Club, said, “One of the benefits of working with a smaller firm like Shutt is the customer service. They respond straight away to questions, I get a call back in minutes. I’ve even got the guys’ mobile numbers. Their technology is good too. The online ordering portal makes my job so simple. Once I’d agreed the designs and the range my work was done. Our members order their kit directly from the Shutt website. Much better than the old days.”
Claire Whitworth of Team JRC also liked the portal system, “The online portal has done all the work for us! As club secretary, my only job was to choose the final kit and then it was over to the members to choose - fantastic!”. Claire also loves the super-fast turnaround times, ““We’re now on our second order this year, the winter kit arrived just as the weather turned so ready to put to use…delivery straight to each member's door within 4 weeks of the order closing, a fantastic turnaround and peace of mind for us'.